New ways of shopping
Updated: 20th July
Following the latest Government advice, face coverings will be required wear in the Clarendon Centre from 24th July. This is to help prevent the spread of Covid-19 and better protect staff and customers alike. Please note that it is not compulsory for shop workers to wear face coverings, although many of our retailers will encourage this amongst their staff.
The responsibility for wearing a face covering lies with the individual themselves. Should an individual refuse to wear a face covering, a shop can refuse them entry.
There are some circumstances, for health, age or equality reasons, where people are not expected to wear face coverings. Please be mindful and respectful of such circumstances, noting that some people are less able to wear face coverings, and that the reasons for this may not be visible to others. For more information on the latest guidelines click here.
Social distance shopping
You will notice, on arrival, that there are hand sanitisation units at each entrance for customer use, and we have introduced new signage around the centre to aid you in maintaining a 2m distance from other shoppers.
Stores will have queueing systems run by their staff, please be mindful of these and do not join queues that extend beyond the designated area. The amount of people admitted into each store will be limited based on the size of the store.
Extra cleaning and safety precautions
As you might expect, we’ll be doing extra cleaning and sterilising to make the whole centre is as safe as possible for you.
In addition to the hand sanitisers at each entrance, many stores will also have new protective screens at key points such as checkouts.
Please be aware that the doors to the Clarendon Centre will now open at 8.30am, and will close at 7.20pm.
Some of our retailers may be opening at different times than previously. We urge you to check directly with the individual retailers prior to planning your visit.
We’d like to say a massive thank you to all our essential workers that have kept key stores open and running while we’ve been in lockdown, and to all the NHS and other key workers that have truly gone the extra mile over the past few months.