Hand-making a cup of coffee is an art. It takes time and skill to perfect. That's why every single barista, in every single Costa store is professionally trained in the art of coffee by our experts. It's a little thing, but it makes a big difference, because it means you'll get a perfect cup of Costa coffee every time.

Telephone 01865 251618
From Address:

Mon-Fri: 7.30am - 6pm (Thurs: 7.30am - 7pm)
Sat: 7.30am - 6pm
Sun: 10.30am - 5pm

Costa - Assistant Manager - Posted 16/01/2018

About the role

As Assistant Manager, you'll be the face of our brand, championing the Costa culture and putting great customer service at the heart of everything we do. Supporting your Store Manager, and leading the team in their absence, your responsibilities will be wide and varied, from assisting with recruitment and development to ensuring the quality of coffee and equipment meets our high standards, to managing stock and cash. It all goes in to delivering unbeatable coffee experiences.

Who we're looking for

With a genuine passion for our brand and a plethora of leadership skills, you'll have supervisory/management experience in a fast-paced, customer-facing environment, ideally from retail, hospitality or leisure environment. One day, we hope you'll pick up the keys to your very own Costa. So we're looking for someone who thrives on responsibility, naturally does a little bit more and has that unflappable enthusiasm that will inspire the team and deliver outstanding success.

Costa - Store Manager - Posted 16/01/2018

As Store Manager, your store is yours. Naturally there are brand standards to adhere to and the customer is always at the heart of everything we do, but when it comes to creating unbeatable coffee experiences, there's plenty of room to let your personality flow too. Championing the Costa culture, you'll put your team, customers and community first and make it your mission to get to know them, understand what makes them tick and perform the little, big and medium-sized acts that leaves everyone smiling.

To be a successful Store Manager you will:

·         Have gained management skills in either a retail, hospitality or leisure environment, ideally managing a team of at least 12 colleagues, delivering a turnover in excess of £10,000 per week.

·         Be commercially savvy, with the ability to maximise the financial performance of your store and effectively manage budgets

·         Be a real people-person, always accessible and hugely passionate when it comes to recruiting, developing and empowering your team.

·         Thrive on responsibility; you'll make it your job to exceed our expectations as well as your customers.

Bring us the kind of ambition, knowledge and leadership skills that just need to be shared, and in return we'll give you a competitive starting salary, an attractive yearly bonus, plenty of benefits including 25% to 50% discount across the Whitbread Group, Company pension, share save scheme, and access to a wide range of shopping discounts via our Costa Perks website.



Monday - Saturday 8am - 7pm

Sunday 10:30am - 5pm

Please check individual
store opening hours here