Clarendon House job posted 06/09/2017

Customer Service Assistant

Working hours are 08:45 - 17:15

Salary £16-17k depending on experience.

Reports to: Centre Manager or Area Manager

This job description aims to demonstrate the day to day duties of the role. There may be additional duties and responsibilities from time to time, and team members are expected to be flexible in their approach to ensure that the highest levels of Customer Service are met.

Essential Job Functions

A Customer Service Assistant is responsible for:

- General reception duties including telephone answering
- Liaising with clients regarding their service requirements, and providing outstanding customer service
- The general upkeep and appearance of the Business Centre

Key Tasks

Reception Duties

- Meet & Greet all Clients and Visitors
- Answer incoming phone calls professionally, as per client requirements


Liaising with clients


- Delivery of high levels of Customer Service
-  Acting as point of contact for all internal client requests 

Internal Sales and Marketing

- Promote and up sell Clarendon products at all times

Centre Facilities

- Ensure Centre Facilities e.g. reception, meeting rooms; kitchens; are set up to Clarendon standards
- Ensure catering requirements are met for meeting room clients, arranging catering with suppliers as required

Client Services

- Provide secretarial services to clients
- Provide administration services to clients
- Take deliveries for clients
- Deal with post; outgoing mail and faxes for clients
- Telecoms and IT

Conferencing

- Take bookings for meeting rooms from clients
- Ensure meetings rooms are set up with correct equipment
- Order catering from suppliers and delivering to clients
- Monitor meeting room bookings to ensure correct billing

Billing

- Ensure all billing information captured correctly and entered onto Centre Charge
- Assist Manager as required with end of month billing

Quality and maintenance

- Report faults and maintenance issues
- Ensure centre facilities are clean and to Clarendon standards at all times

Required Skills and Experience

- Customer Service Skills and Experience
-  IT literate, including good working knowledge of Microsoft Office
-  Understanding of billing processes
-  Excellent time management and prioritization skills
-  Ability to work in a busy environment
-  Good administration skills
-  Time management


Competencies:

Competency - Key Action

Proactive - Ability to anticipate client requirements

Initiative -Takes action, initiates customer service

Energy - Maintains high productivity/activity level

Customer Service Orientation - Takes steps to ensure customer satisfaction, responds to enquiries in a timely manner. Good telephone manner, professionally presented.

Planning/Organizing Sets priorities, schedules activities effectively.

Work Standards - Sets high performance standards for self.

Motivation - Has a positive, upbeat attitude towards work. Reliable. Professional manner. Flexible and calm under pressure.

To apply for this position please email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

KIKO job posted 05/09/2017

It is an exciting time to be part of KIKO Milano! The Clarendon team are currently looking to recruit:

Supervisor, 32 hours per week.

Sales Assistants 

Our Makeup and Skincare ranges are unique and we are always on the lookout for that shining new talent which will add even more sparkle to our products. Our ideal Supervisor will need to have previous retail experience leading a team, strong commercial skills, and great attention to detail. They must get a buzz from being on the shop floor leading and coaching our sales advisors, whilst providing exceptional service to all of our customers.

Being part of KIKO Milano will give you access to a world of benefits:

·         Fabulous staff discount

·         Incentive scheme

·         Great training

·         Career development opportunities

If you have the relevant experience and you want to play with colours as well as be there for our customers, please bring your CV in store or alternatively email it to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

The Body Shop job posted 04/09/2017

The Body Shop are looking to recruit the following::

Part time Customer Consultant (12 hours fixed-term) https://career.loreal.com/careers/JobDetail?jobId=41411

Part time Customer Consultant (8 hours fixed-term) https://career.loreal.com/careers/JobDetail?jobId=41410

They are looking for:

- Bags of enthusiasm and confidence to chat to new people

- Strong interpersonal skills to build rapport with customers

- Ability to communicate and listen effectively

- A genuine passion for beauty and retail industry

To apply for either of these positions please use the links above.

 

OFFICE job posted 11/08/2017

Office are currently looking to recruit the following positions:

Part Time and Full Time Sales Assistants

Stockroom Manager

Supervisor

To apply for the above positions please take your CV and application form into the Clarendon Centre store.  The application form can be picked up from store of downloaded here http://www.office.co.uk/assets/careers/STAFF-APP-FORM.pdf

 

KIKO job posted 02/06/2017

Kiko are looking for 2 Part Time Sales Assistants (8 hours per week & 12 hours per week)

It is an exciting time to be part of KIKO Milano!

Their ideal sales assistant will need to be energetic, confident, self-motivated and extremely hard-working. Must get a buzz from being on the shop-floor whilst providing exceptional service to all our customers. They are looking for someone who loves interacting as well as engaging with people.

Passion for makeup is a must!

For more details on the role and how click here and select the vacancies tab.

KIKO are also looking for a Temporary 20 hour Supervisor 

Applicants must have keyholder expereince and be experienced in leading a team. A passion for cutsomer service and makeup is a must!

If you have the relevant experience and you want to play with colours as well as be there for customers, please send your CV together with a photo to This email address is being protected from spambots. You need JavaScript enabled to view it.. We are looking forward to hearing from you soon!

 

Silvermine job posted 15/05/2017

Silver Mine offers one of the largest collections of quality silver jewellery in the UK, with precious stones from Amber to Moonstone, all set in sterling silver. Silver Mine have a unique collection due to sourcing all stones and finished products from all over the world.

Silver Mine is currently looking for a retail jewellery Sales Assistant and Supervisor to join the team. You may of previously worked within retail, sales or a jewellery environment.

Duties include:

• Serving customers

• Till operation

• Other general shop tasks as and when required

• Supervision of staff

• Overseeing the running of the store at times

Ideal Candidate:

• Must be presentable

• Previous sales experience

• Organization skills

• Ambitious and hard working

• Knowledge of two or more languages preferred.

Benefits:

Salary £8.50 - £9.50 per hour + Commission

Career progression available

Your working hours per week are around 45 hours for Full Time Work and around 25 hours for Part Time, at our new central Oxford store.

To apply, please email your CV and a covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Ann Summers job posted 24/04/2017

Ann Summers are looking for an Assistant Store Manager, for details on this role please click here and select the vacancies tab.

 

Goldsmiths job posted: 03/03/2017

Goldsmiths are looking to recruit talented, driven and engaging individuals as Sales Consultants (Full and Part Time) and Supervisors.

As a Sales Consultant, you will be responsible for achieving your personal sales targets, whilst ensuring you deliver every client a World Class Customer Experience in line with Goldsmiths' Company Vision and Values. You will be a strong team player, always acting with honesty, integrity and enthusiasm.

To apply, please click here

 

French Connection

French Connection are currently looking to recruit multiple Part Time Sales Advisors.

You must be flexible and have oustanding customer service skills.

French Connection are also looking to recruit a Supervisor on a 32 hour contract.

You must have a minimun of 1 years experience in a similar role. 

To apply for either role please take your CV into store or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

H&M


H&M has a Department Manager position available. Please apply in-store with your CV.

Please apply in-store with your CV.

  

GAP

GAP at Clarendon Centre has a full time 40 hour Visual Associate position available!

Visual Associate

A champion of high visual standards you will implement key visual themes throughout the store and support the store to exceed all merchandising goals and consistently deliver on in store presentation. You'll find Gap is a great outlet for your creativity and you'll get a real buzz out of the role. We'll give all the training you need and encourage you to fulfil your potential – and with the pace of our development, there will be plenty of room to grow. So if you've got no hang-ups when it comes to style, help us look our best.

To find out more, please visit the store with your CV and speak to Jane White, Store Manager.

 

Cornish Kitchen

Cornish Kitchen are currently recruiting for a Full time Supervisor and a Part Time flexi worker. If you are interested in either of these roles please pop a CV into store.

 

 

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